AI Chatbot Builder – Create Smart AI Chatbots for Customer Support & Lead Generation by Kaddora

User Documentation –

1. Introduction

AI Chatbot Builder – Create Smart AI Chatbots for Customer Support & Lead Generation by Kaddora is a powerful WordPress plugin designed to help website owners create and manage AI-powered chatbots directly from their WordPress dashboard.

The plugin helps businesses automate customer conversations, answer common questions, provide instant assistance, and collect valuable leads through an interactive chatbot interface. It is designed for websites that want to improve customer engagement while reducing repetitive manual support tasks.

With the AI Chatbot Builder, you can configure your chatbot, customize its appearance and behavior, connect an AI/API provider, and display the chatbot on your website. The plugin can be used for customer support, lead generation, product or service inquiries, FAQs, and other automated communication workflows.

2. Technical Requirements

• WordPress: WordPress 6.0 or higher recommended.
• PHP: PHP 7.4 or higher recommended.
• MySQL: MySQL 5.7 or higher, or MariaDB 10.3 or higher.
• Web Server: Apache or Nginx recommended.
• HTTPS: SSL/HTTPS is recommended for secure API communication and chatbot usage.
• Browser: Latest versions of Chrome, Firefox, Edge, or Safari.
• JavaScript: JavaScript must be enabled in the visitor’s browser.
• JavaScript: JavaScript must be enabled in the visitor’s browser.
• API Access: An active and valid AI/API provider account may be required for AI-powered responses.
• API Key: A valid API key must be configured if the selected AI provider requires one.

3. Installation

1.Log in to WordPress

Log in to your WordPress dashboard using an administrator account.

2. Open the Plugins Page

Go to Plugins → Add New Plugin from your WordPress admin dashboard.

3. Upload the Plugin

Click Upload Plugin, choose the plugin .zip file, and select Install Now.

4. Install the Plugin

Wait for WordPress to complete the plugin installation process.

5. Activate the Plugin

After installation is complete, click Activate Plugin to enable the plugin.

6. Open Plugin Settings

After activation, open AI Chatbot Builder from the WordPress admin menu.

8. Complete Initial Configuration

Configure the required chatbot and AI/API settings, then save your configuration.

4. Initial Setup

1. Open AI Chatbot Builder

Open AI Chatbot Builder from the WordPress admin dashboard to access the plugin settings.

2. Configure General Settings

Set the basic chatbot options and configure the default behavior of your chatbot.

3. Add Business Information

Enter your business name, website information, contact details, and other relevant information.

4. Configure AI Settings

Select and configure the required AI provider, model, and related AI options.

5. Add API Key

Enter your valid AI/API key in the designated API configuration field.

6. Configure Chatbot Behavior

Set the chatbot’s welcome message, instructions, responses, and conversation behavior.

7. Customize Chatbot Appearance

Configure the chatbot colors, position, icon, messages, and other visual settings.

8. Configure Lead Generation

Enable the required lead fields and configure how visitor information should be collected.

9. Save & Test Settings

Save all configuration changes and test the chatbot on your website to verify that everything works correctly.

5. Chatbot Builder

1. Create a New Chatbot

Create a new chatbot from the Chatbot Builder to start configuring your AI assistant.

2. Enter Chatbot Name

Add a suitable name for your chatbot to identify it easily in the dashboard.

3. Configure Welcome Message

Set the initial message that visitors will see when they open the chatbot.

4. Add Chatbot Instructions

Define instructions and guidelines that control how the chatbot responds to visitors.

5. Configure Conversation Settings

Set the required options for managing chatbot conversations and user interactions.

6. Customize Chatbot Appearance

Customize the chatbot colors, icon, position, header, and other visual elements.

7. Configure Lead Collection

Enable the required fields to collect visitor information and generate leads.

8. Preview the Chatbot

Use the preview option to check the chatbot’s appearance and behavior before publishing.

9. Save & Publish

Save your chatbot configuration and publish it on your website.

6. AI/API Configuration

1. Open AI/API Settings

Open the AI/API configuration section from the plugin settings to connect your AI service.

2. Select AI Provider

Select the supported AI provider that you want to use with the chatbot.

3. Add API Key

Enter the valid API key provided by your selected AI service.

4. Configure AI Model

Select the available AI model according to your chatbot requirements.

5. Configure AI Instructions

Add system instructions that define the chatbot’s role, behavior, and response style.

6. Configure Response Settings

Adjust the available AI response options according to your desired chatbot behavior.

7. Test API Connection

Use the available test option to verify that the API connection is working correctly.

8. Save API Configuration

Save your AI/API settings after completing the configuration.

9. Test AI Chatbot

Send a test message through the chatbot to verify that AI responses are being generated correctly.

7. Features

1. AI-Powered Chatbot

Create intelligent AI chatbots that can automatically interact with website visitors.

2. Customer Support

Provide automated responses to common customer questions and support requests.

3. Lead Generation

Collect visitor information such as name, email, phone number, and other configured fields.

4. Smart Conversations

Allow visitors to communicate naturally with the AI chatbot through conversational interactions.

5. Custom Welcome Message

Set a personalized welcome message that visitors see when they open the chatbot.

6. Chatbot Customization

Customize the chatbot’s appearance, including colors, position, icon, and other visual elements.

7. AI/API Integration

Connect the chatbot with the supported AI/API service to generate AI-powered responses.

8. Custom AI Instructions

Define instructions that control the chatbot’s role, behavior, and response style.

9. FAQ & Knowledge Support

Configure information and instructions that help the chatbot provide relevant answers to visitors.

10. Responsive Design

Provide a chatbot experience that works across desktop, tablet, and mobile devices.

11. Easy WordPress Integration

Manage and configure the chatbot directly from the WordPress administration dashboard.

12. Chatbot Preview

Preview the chatbot before publishing it to verify its appearance and configuration.

13. Lead Collection

Configure custom fields and collect useful visitor information through chatbot conversations.

14. Secure API Configuration

Store and configure the required API credentials through the plugin’s settings.

15. Easy Configuration

Manage chatbot, AI, appearance, and lead-generation settings from a centralized interface.

8. Privacy & Security

1. API Key Protection

Keep your AI/API credentials secure and do not expose them publicly.

2. Secure Data Handling

Handle chatbot and lead data carefully and only collect information required for your intended functionality.

3. Input Validation

Validate user-provided data before processing it to help prevent invalid or malicious input.

4. Data Sanitization

Sanitize submitted data before storing or processing it within WordPress.

5. Output Escaping

Escape dynamic data when displaying it on the website or inside the WordPress admin area.

6. WordPress Nonces

Use WordPress nonce protection for applicable forms and AJAX requests to help prevent unauthorized requests.

7. User Permissions

Restrict administrative functionality to users with the appropriate WordPress capabilities.

8. Secure API Communication

Use HTTPS when communicating with external AI/API services to protect data during transmission.

9. Third-Party API Privacy

Review the privacy policy and data-handling practices of the AI/API provider connected to the chatbot.

10. Lead Data Privacy

Inform website visitors when personal information is collected through the chatbot and use the collected information appropriately.

11. Plugin Updates

Keep WordPress, the plugin, and related dependencies updated to receive security and compatibility improvements.

12. Website Backup

Maintain regular backups of your WordPress website and important chatbot or lead data.

13. Data Retention

Configure your website’s data-retention practices according to your business requirements and applicable privacy obligations.

14. Secure Administration

Use strong administrator credentials and limit WordPress dashboard access to authorized users.

9. Performance & Optimization

1. Optimize Chatbot Loading

Configure the chatbot to load efficiently and avoid unnecessary resources on your website.

2. Minimize API Requests

Avoid unnecessary AI/API requests to reduce server usage and improve response performance.

3. Use Reliable Hosting

Use quality WordPress hosting with sufficient server resources for better chatbot performance.

4. Enable Website Caching

Use a suitable WordPress caching solution to improve overall website loading speed.

5. Optimize Images

Use properly compressed images and chatbot icons to reduce page size and loading time.

6. Keep WordPress Updated

Keep WordPress, the plugin, themes, and other components updated for better performance and compatibility.

7. Optimize Database

Regularly maintain your WordPress database and remove unnecessary data where appropriate.

8. Optimize Chatbot Content

Keep chatbot instructions and knowledge content clear and focused to help reduce unnecessary processing.

9. Monitor API Usage

Monitor AI/API usage and limits to avoid unnecessary requests and unexpected service interruptions.

10. Use HTTPS

Use HTTPS to provide secure communication between your website and external AI/API services.

11. Avoid Plugin Conflicts

Limit unnecessary plugins and check for conflicts that may affect chatbot or website performance.

12. Test Website Performance

Test your website regularly after configuring or updating the chatbot to identify performance issues.

13. Optimize for Mobile

Ensure the chatbot interface works efficiently and remains responsive on mobile devices.

14. Clear Cache After Updates

Clear your website, browser, or caching-plugin cache after major configuration or plugin updates.

Would you like a short one-line introduction for the “Performance & Optimization” section as well?

10. Compatibility

1. WordPress Compatibility

The plugin is designed to work with modern WordPress installations that meet the required technical specifications.

2. PHP Compatibility

The plugin supports PHP versions that meet the specified minimum PHP requirement.

3. Theme Compatibility

The chatbot is designed to work with properly coded WordPress themes and responsive layouts.

4. Browser Compatibility

The plugin supports modern browsers such as Chrome, Firefox, Edge, and Safari.

5. Mobile Compatibility

The chatbot interface is designed to provide a responsive experience across desktop, tablet, and mobile devices.

11. Troubleshooting

1. Chatbot Not Appearing

Check that the plugin is activated and the chatbot widget is enabled in the plugin settings.

2. Chatbot Not Opening

Clear your browser cache and check whether another plugin or theme is causing a JavaScript conflict.

3. AI Response Not Working

Verify that the AI provider is configured correctly and that the API key is valid and active.

4. API Connection Error

Check your API credentials, server connection, HTTPS configuration, and the AI provider’s service status.

5. Invalid API Key

Re-enter the API key carefully and make sure it has the required permissions and available usage limits.

6. Chatbot Gives Incorrect Responses

Review the chatbot instructions, configured information, and AI settings to ensure they provide clear guidance.

7. Lead Information Not Saving

Check that the required lead fields are configured correctly and that the website can process the submitted data.

12. FAQ (Frequently Asked Questions)

1. What is AI Chatbot Builder?

AI Chatbot Builder is a WordPress plugin that helps you create AI-powered chatbots for customer support, visitor engagement, and lead generation.

2. Do I need an AI/API key to use the chatbot?

Yes, an active AI/API provider and valid API key may be required for AI-powered chatbot responses.

3. Can I customize the chatbot?

Yes, you can configure the chatbot’s appearance, welcome message, behavior, instructions, and other available settings.

4. Can the chatbot collect leads?

Yes, you can configure lead-collection fields to collect visitor information through the chatbot.

5. Why is my chatbot not responding?

Check your API key, AI provider settings, internet connection, chatbot configuration, and any possible plugin or theme conflicts.

6. Is the chatbot compatible with mobile devices?

Yes, the chatbot is designed to provide a responsive experience across desktop, tablet, and mobile devices.

13. Support & Changelog

• Support Request — Contact our support team for assistance with plugin installation, configuration, or technical issues.

• Provide Required Details — Include your WordPress version, PHP version, plugin version, error message, and screenshots when requesting support.

• Check Documentation — Review the documentation and FAQ section before submitting a support request.

• Bug Reports — Report any confirmed bugs with clear steps to reproduce the issue.

• Feature Requests — Submit suggestions for new features or improvements for future plugin updates

• Plugin Updates — Keep the plugin updated to receive bug fixes, improvements, security updates, and new features.

• Changelog — Review the changelog to see the latest changes, fixes, improvements, and new features included in each version.

• Version Information — Check the plugin version in your WordPress dashboard before updating or requesting support.

• Update Backup — Create a backup of your website before performing major plugin updates.

• Latest Release — Always use the latest stable plugin version for the best compatibility and available improvements.

Thank You